Warranty/Return

Ear Hero Sales Inc. Limited Warranty Policy
All Ear Hero proprietary products have a Limited 90–day Warranty for defects in the product caused by the material or the workmanship, extended only to the purchaser of the product. If you think you might be eligible for a refund, please contact us for help at info@earhero.com to determine if you are in fact eligible. If you are eligible, your product will be repaired using new parts or you will be provided with a new product at Ear Hero Sales discretion. While you will be responsible for the cost of shipping the product to us, we will cover the cost of shipping the repaired or replaced product back to you. This warranty only covers defects in the materials or workmanship that appear through normal usage. Defects or damages that appear because from other causes, which include but are not limited to, commercial use, theft, vandalism, misuse, excessive moisture, improper maintenance or storage, alternations of the product not authorized by Ear Hero Sales Inc. or acts of God, are not covered by this warranty. This warranty guarantees that there will be no defects the product as a result of materials or workmanship for 90 days from the date of purchase and expires at the end of the 90 days from the purchase date. This warranty is only eligible in the country of purchase. Other than the limited warranty, there are no express warranties. Where permitted by law, any implied warranties, condition of merchant ability, and fitness for a particular purpose are limited to the duration of the limited warranty (90 days). Also where permitted by law, under no circumstances will Ear Hero Sales Inc. be held responsible for any incidental, special, consequential, exemplary, punitive, or indirect damages, even if Ear Hero Sales Inc. was aware of the possibility of such damages in advance. Certain states and jurisdictions do not allow the limitation or exclusion of indirect damages or the limitation of the length of an implied warranty, so the limitations or exclusions described above may not apply to you. If you have any questions about the warranty or the satisfaction guarantee, please feel free at info@earhero.com
Ear Hero Sales Inc. 30 Day Return Policy
We understand that as with any product sometimes it is not the right fit.  If you are not satisfied with any of the earHero products simply send us an email with the reason you are not satisfied and we will respond with shipping instructions.  The product must be in new condition including all packaging.